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ClevGuard Support Center

Any questions when using product can be found here.

Support Center>> Product FAQs

1. What is required to install the app on the target device?

1. One-time physical access to the target device is required to install the app. 

2. You need to purchase a license to activate the full service.

3. The target device must have internet connection to upload data.

2. Can I monitor from my own device?

Currently, we don't have an app that supports to remotely monitor from your own device. However, you can still access the web control panel from any mobile device with network connection.

3. What if the data is not updated?

Please make sure that the target phone is powered on with internet connection. Also the KidsGuard Pro App shall be active on the device.

4. Can I install the application remotely?

I'm afraid that you need to have one-time physical access to the target device to install the application.

5. Will there be a product icon on the target device?

Yes. There will appear an app icon on the target device after the installation process.