Support Center>> Account FAQs
If you don't remember the password of your account, click ‘Forgot Password' and you'll receive a link to reset your password on your registered email address. (If you don't receive the reset email in several minutes, please check the spam mailbox and other mailbox as well.)
Due to the pricing plan limitation, to add a new device, you first need to buy another valid license. Then on the KidsGuard Pro control panel, click ‘Add New Device' tab and follow the instructions to setup and connect the new device.